Business Writing with MS Office 2003 Level Two
NDS Computer Training Center computer image
   
Home Catalog Schedule FAQ Contact Us Help
  

Business Writing with MS Office 2003 Level Two

This full-day class is designed to cover the advanced editing features of Microsoft Word 2003 and knowledge of a variety of writing strategies.

Class Pre-Requisites

In order to take this class, all potential students should have attended the following classes:

·         Business Writing with MS Office 2003 Level One

·         Microsoft Word 2003 Level One

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

·         organize and write clear and concise email and instant messages that are appropriate to your company's business culture

·         write effective business communications

·         write letters that are clear, precise, and appropriate to your audience

·         organize and write a business proposal, complete with visuals and an executive summary that employs effective strategies of persuasion

Business Writing with MS Office Level Two Course Content

Introduction:  English as a Growing Language

Lesson 1: Writing Email and Other Electronic Communication

·         Topic 1A: Organize Your Ideas:  6 Basic Types of Paragraphs

·         Topic 1B:  Better Writing:  Parallel Sentence Structure and Passive vs. Active

·         Topic 1C: Legal Aspects of Email / Do’s and Don’ts of Email

·         Topic 1D: Writing Better Email Messages

Lesson 2: Writing Effective Business Communication

·         Topic 2A: Understanding Differences Between Verbal, Visual, & Written Communication

·         Topic 2B:  Analyzing Your Audience / The Three Audiences

·         Topic 2C: Maintaining Goodwill in Writing

·         Topic 2D: Responding to Complaints / Negativity

·         Topic 2E: Strategies for Writing Bad-News Messages

Lesson 3: Writing a Business Letter

·         Topic 3A:  The Three Basic letter Styles

·         Topic 3B:  Microsoft Word’s Letter Templates

·         Topic 3C:  Writing Business Letters Using MS Office Templates

Lesson 4:  Best Practices with Grammar and Spell Checking in MS Office

·         Topic 4A:  Using Spell Check Effectively

·         Topic 4B:  Understanding and Using Grammar Check

·         Topic 4C:  Understanding the Flesh-Kincaid Grading Scale