GroupWise 7
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GroupWise 7.0 Level One

This half-day class is designed to introduce students to the City of Chicago GroupWise email system and explore basic features.

Prerequisite Classes

There are no prerequisites for this class.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

·         explore the GroupWise 7.0 environment, the fundamental features of GroupWise, and its help system

·         work with email and phone message

·         manage email and phone messages efficiently so that your system performance is enhanced

·         work with address books, and manage your contacts using personal address books and mail groups

·         use the Calendar to schedule appointments and create reminders in order to suitably allot your time to various tasks

·         work with resources and Multi-User views

GroupWise 7.0 Level One Course Content

Lesson 1: Getting Started with GroupWise

·         Topic 1A: Work with the GroupWise Interface

·         Topic 1B: Explore the GroupWise Help System

Lesson 2: Working with Messages

·         Topic 2A: Read Messages

·         Topic 2B: Send Messages

·         Topic 2C: Work with Advanced Message Options

·         Topic 2D: Set Email Properties

·         Topic 2E: Work with Attachments

·         Topic 2F: Work with Sent Items

·         Topic 2G: Reply to and Forward a Message

Lesson 3: Managing Messages

·         Topic 3A: Create a Checklist

·         Topic 3B: Filter Messages

·         Topic 3C: Create Color-Coded Categories

·         Topic 3D: Delete Messages

·         Topic 3E: Work with Folders

·         Topic 3F: Configure Junk Mail Handling

·         Topic 3G: Archive Messages

Lesson 4: Working with Address Books

·         Topic 4A: Send Messages Using the Address Book

·         Topic 4B: Create a Mail Group

·         Topic 4C: Work with Contacts

Lesson 5: Using the Calendar

·         Topic 5A: Work with the Calendar

·         Topic 5B: Schedule Posted Appointments

·         Topic 5C: Schedule Appointments for Others

·         Topic 5D: Work with Reminder Notes

Lesson 6: Using Resources and Multi-User Views

·         Topic 6A: Schedule a Resource

·         Topic 6B: Use Multi-User View

·         Topic 6C: Work with Rules